Contact: +1 (888) 605-1350
Settle into an all-inclusive Cancun stay with 24-hour room service, free WiFi, daily and nightly entertainment, and easy golf-cart shuttle access across the expansive grounds. Families are welcomed with a free children’s club, babysitting available for a surcharge, and seven outdoor pools, while couples can add proposal or romance packages for a more memorable escape.
Superior Honeymoon Suite 484 sq. ft. / 2 Guests / 1 King Bed The Superior Honeymoon Suite at Moon Palace Cancun is a 484 sq. …
The Swim Up Suite at Moon Palace Cancun places you on the ground floor in a 484 sq. ft. soundproofed room with direct Swim Up …
The Superior Deluxe Garden View King at Moon Palace Cancun is a 484 sq. ft. retreat designed for easy all-inclusive stays, with a Garden View …
The Superior Deluxe Ocean View at Moon Palace Cancun gives you 484 sq. ft. of space designed around a soothing Ocean View. This non-smoking room …
The Superior Junior Suite Golf Course View with Golf Cart Included at Moon Palace Cancun gives two guests 700 sq. ft. of polished indoor-outdoor comfort …
Set on the top floor of Moon Palace Cancun, the Superior Two Bedroom Suite Golf Course View gives families and groups 928 sq. ft. of …
The Superior Governor Suite at Moon Palace Cancun is a 968 sq. ft. ocean-view suite designed for guests who want extra space within an all-inclusive …
The Superior Family Deluxe at Moon Palace Cancun is a spacious 968 sq. ft. retreat designed for families and groups who want room to settle …
The Three-Bedroom Villa with Golf Course View at Moon Palace Cancun gives families and groups 1,380 sq. ft. of room to unwind, with a balcony …
Set on the top floor of Moon Palace Cancun, the Superior Two Bedroom Presidential Suite gives families and groups a generous 1798 sq. ft. of …
Questions? Contact Us!
Standard check-in at Moon Palace Cancun begins anytime after 3:00 PM (15:00), and standard check-out is anytime before 12:00 PM (noon). Guests who wish to stay longer may request a late check-out for an additional fee, subject to availability.
Per the resort’s official policy, cribs and extra beds are not available at Moon Palace Cancun, so families traveling with infants should plan their room arrangements accordingly.
Yes — Moon Palace Cancun is an all-inclusive family resort that welcomes children of all ages. Families booking rooms and suites also have access to a free children’s club and babysitting services (available for a surcharge) throughout their stay.
Rooms and suites at Moon Palace Cancun are organized into the Nizuc and Sunrise sections. Guests are assigned to a section prior to arrival and enjoy access to facilities in both sections during their stay.
Yes, Moon Palace Cancun is built with accessibility in mind, offering a front entrance ramp, ramps to service areas, an elevator, handrails in stairways, fully adapted rooms, and wheelchairs available on site for guests who need them.
Yes, free WiFi is available throughout Moon Palace Cancun, including in guest rooms and suites, at no additional charge.
No, Moon Palace Cancun does not allow pets, including dogs, in guest rooms or anywhere else on the property.
Guests checking into Moon Palace Cancun must present a valid photo ID and the credit card used to make the reservation, with the cardholder present, as part of the resort’s fraud-prevention procedures. Proof of children’s ages is also required at check-in, since room rates are based on the ages provided at booking.
Because Moon Palace Cancun is a large property, golf cart shuttles help guests travel conveniently between their rooms and venues such as restaurants, pools, and entertainment areas across the resort grounds.
Yes, as part of its all-inclusive plan, Moon Palace Cancun offers 24-hour room service, allowing guests staying in its rooms and suites to enjoy meals and snacks at any hour.
